To maintain a high customer service focus by approaching your job with the customers
always in mind.
To have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues.
To be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
To be flexible, responding quickly and positively to changing requirements including the performance of any tasks requested of you.
To maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals
To perform all duties and responsibilities in a manner that ensures your safety and that of others in your workplace.
Give guest service the highest priority.
Display professional behavior at all times.
Refrain from quarreling.
Avoid offensive or impolite language.
Refrain from speaking with another team member or acquaintance, either by telephone or personally, in the presence of a guest.
Do not use cell phones, IPODS, or PDA’s in guest view (unless business related).
2-4 years in a managerial position in 4/5 Star category hotel or restaurant
Good English skills (written & verbal).
Strong in Leadership skills & good training conducting skills.
Outgoing personality. Willing to work for long hours.